Introduction: Enhancing Checkout Experience with Exit Pop-Ups
An exit pop on the checkout page is very effective in keeping the customer from leaving and reduces cart abandonment incidences significantly. One of our newest clients came to us with a challenge: they wanted to use the order form builder from their chosen payment processor to create an interactive pop-up using a single image that acts as a hyperlink. Well, with our CSS expertise, this was something we could do quite seamlessly.
The Client’s Requirement
Two options the client’s payment processor offered in their order form builder.
- Exit Pop-Up Customization: Turn on pop-ups when checkout is complete.
- Custom CSS: Allow design changes to the styles of pop-ups using CSS.
The client asked us to add some custom CSS so that we could:
- Use the pop-up as a full pop-up, with only one image.
- A clickable image, which acts as an anchor hyperlink.
Our Solution: Modifying the Exit Pop-Up Here is how we went about the task in the way our client requested us to do so.
- Understanding the Order Form Builder We took time to look through the doc given by the payment processor with regards to how pop-ups work and how to inject custom CSS properly.
- Planning the CSS Design We aimed to:
- Replace the main default pop-up template with a background image. Change every part of the image to be an active hyperlink that links to the intended page, where users will be taken.
Responsive design: Ensure the design is responsive on any kind of device.
- Implementation of Custom CSS Introduction: Here’s some snippet of what we used in CSS to get it done: CB-close-icon-button1 {
position: absolute; top: 0; left: 0; width: 100%; height: 100%; background: transparent; z-index: 1; cursor: pointer;
}
CB-exit-offer-container2 {
position: relative;
background-image: url({image-url});
background-size: cover;
background-position: center;
background-repeat: no-repeat;
width: 100%; /* Adjust based on your layout / height: 100%; / Adjust based on your layout */
}
CB-button3 {
display:none
}
CB-close-icon4 {
display:none;
} This CSS made sure that:
- The image was centered and overlaid the whole pop-up.
- The pop-up became fully tappable as a link.
- Testing and Debugging
After adding the CSS, it was rigorously tested with the pop-up:
- Browser Compatibility: It ensured it ran very smoothly on Chrome, Firefox, Safari, and Edge.
- Device Responsiveness: It worked very fine on desktops as well as smartphones.
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Conclusion: The Totally Personalized Pop-Up with the Power of CSS
Our custom CSS improved the client’s ability to change the exit pop-up into a one-click image, which basically enhanced the look and feel of the checkout page. This could satisfy their design expectations but at the same time, improve customer engagement as the exit pop-up was now more visually interesting and interactive.
Why Choose Us for Your Web Customization Needs?
Whether it is a minor CSS change or an entire web redesign, our company can provide you with high-end, customized solutions. If you require expert assistance with your check out pages or any other part of your web-related project, contact us today!
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Have a similar requirement or require expert help with web customization? Get in touch with us today and see how we might assist you!